Complete Recovery strategy

Created Their Customer Promise
Sometimes you can be too close to the problem to see the solution. Complete Recovery came to us with internal confusion on who they are and what they do. Fortunately we could see they needed a clear customer promise for internal and external communication—Above all, save the relationship.

Unique Process Diagram p1
One thing that sets Complete Recovery apart from any other equipment recovery service is their unique end-to-end process. But how can they quickly explain this to others? Solution: make a super-cool visual diagram.

Unique Process Diagram p2
One thing that sets Complete Recovery apart from any other equipment recovery service is their unique end-to-end process. But how can they quickly explain this to others? Solution: make a super-cool visual diagram.

Save The Bounce Rate
Complete Recovery had a multi-page site that was slow and bloated. If a potential customer clicks and has to wait... they're gone. We streamlined their website to be essentially a one-page website with clearer messaging, better information design, and new social proof. completerecoverycorp.com

Save The Bounce Rate
Complete Recovery had a multi-page site that was slow and bloated. If a potential customer clicks and has to wait... they're gone. We streamlined their website to be essentially a one-page website with clearer messaging, better information design, and new social proof. completerecoverycorp.com

Save The Bounce Rate
Complete Recovery had a multi-page site that was slow and bloated. If a potential customer clicks and has to wait... they're gone. We streamlined their website to be essentially a one-page website with clearer messaging, better information design, and new social proof. completerecoverycorp.com